AI intake for cybersecurity firms
Porto learns whether a visitor needs incident help or planned work, their environment and what is driving it, so your team scopes the engagement on the first call.
Bastion Security Group
AI assistant
Hi, I’m the AI assistant for Bastion Security Group. Are you dealing with an active incident, or planning ahead?
Planning ahead. A big customer wants a penetration test report from us before they renew our contract.
Driver already covered
So it asks about the environment
That helps. Should the test cover your web application, your internal network, or both, and roughly how many employees do you have?
What Porto does for cybersecurity firms
Porto replaces the assessment request form on a cybersecurity firm’s website with a short AI conversation. It learns whether the visitor needs urgent incident help or planned work, the company size, the environment and what is driving the request, and sends your security team a brief before the scoping call.
What Porto works out in the conversation
These are the topics, not a script. Porto asks only what it still needs, so a visitor who mentions their timeline in the first message never hears that question.
Urgency
Active incidents go straight to your response team
Service
Testing, assessments, monitoring or incident response
Environment
Applications, cloud, network and number of users
Driver
Customer requests, audits, insurance or a recent scare
Deadline
When the report or fix is due
The brief your team gets
Every conversation ends with a one page summary and a fit score, sent to the tools you connect. Your team reads it before the first call.
See how it works
LEAD BRIEF
Ostrander Logistics Software
86
Strong fit
Need
Penetration test report for a customer renewal
Scope
Web application and cloud environment
Company
SaaS company, 70 employees
Deadline
Report needed within eight weeks
Questions from cybersecurity firms
What if someone has an active breach?
Porto asks about urgency first and routes active incidents straight to the right person on your team.
Should visitors share technical details in the chat?
Porto asks for a general picture of the environment. Sensitive details can wait for your team.
Can it explain our services?
Yes. Add your service descriptions to the knowledge base, and Porto answers from it.
See Porto set up for cybersecurity firms
Bring what your team asks on a first call. We’ll set up the conversation around it and show you on the demo.
Book a demo